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Rotorua Hospice News

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COVID-19 Response: what you need to know

We’ll keep you updated with our response to COVID-19

May 10, 2020

Last updated: 10/05/2020

Here is an update on what Rotorua Community Hospice looks like at Level 2 in response to COVID-19.

As an essential service, we continue to operate, as we have throughout all response levels. Our aim is always to carry on supporting over 120 patients with a life-limiting illness and their whanau every month. And to do this as safely as possible.

Here are some of the key changes to our service at Level 2

Clinical Service

We continue to provide the best possible support and care to our patients and their whanau. We promise we will keep those of you in our care informed about what we’re doing.

Hospice Office – 1469 Hinemoa Street

Whilst at alert Level 2, we would like to restrict the number of people visiting our Hospice office. This adds another level of safety to our nurses and health care assistants and therefore, also our patients.  

We ask you to please phone first before visiting so we can let you know of any additional safety measures that may be in place. Please call us on 07 343 6591, ext 1. If you are a patient or whānau member, please speak with a nurse first.

Hospice Shop

We are very excited to announce our second hand shop at 1134 Eruera Street will re-open at Level 2.

Our new shop hours are:

Please ‘play it safe’ while in store by maintaining your physical distance from other shoppers.

Donations

We are accepting donations of good quality items at the Hospice Shop at 1134 Eruera Street. If you have large items that you would like collected, please phone us on 07 346-2461 to arrange a time.

We will be asking everyone who donates items and who comes into the store to fill in a register, as per the Government’s recommendations.

Thank you so much for supporting Hospice Shop Rotorua. Every item donated and purchased supports patients living with a life-limiting illness in the Rotorua community.

Volunteers

We are excited to welcome volunteers back into the Hospice Shop! We will be in touch in the coming days to get in touch to arrange shifts with you. We understand for some of our volunteers, you will not yet feel comfortable volunteering and we support and respect your decision.

Our volunteers who support patients directly such as Day Stay or Companions in Homes are being reviewed. We will keep in touch in the coming weeks on any changes.

Fundraising

We have been thrilled with the support you have shown us throughout Level 4 and 3. You’ve donated to our COVID-19 emergency appeal, you’ve supported Jonathon running a half marathon in the Hospice car park and you’ve played virtual bingo! Thank you! Our final Hospice Lockdown Bingo will be held on Thursday 14th May.

Please follow us on Facebook or subscribe to our monthly news for event updates.

Me mahi tahi tatou mo te oranga o te katoa

We should work together for the wellbeing of everyone


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