Last updated: 10/06/2020
Congratulations Aotearoa – we’re at Level 1! Here is an update on what Rotorua Community Hospice looks like at Level 1 in response to Covid-19.
As an essential service, we continue to operate, as we have throughout all response levels. We continue to support over 120 patients with a life-limiting illness and their whanau every month. And we will continue to do this as safely as possible.
We continue to provide the best possible support and care to our patients and their whanau. Thank you for your patience with changes in the way we had to deliver our service.
We’ve taken this time to ‘check-in’ and some of the changes we made during our response, we are looking to implement full time.
What does this mean for you?
We’re aiming to spend more time in direct patient care. We’ve streamlined a few processes to make this possible. So overall it means, you can continue to expect the best possible care and support for anyone living with a life-limiting illness in the Rotorua community.
Hospice Office – 1469 Hinemoa Street
We can now re-open our office building. Please enter through our front door, fill out the visitor register and let us know how we can help. If you are a patient or whānau member, please speak with a nurse first as they may be able to help you over the phone or schedule a visit.
We are blown away with the support from all our wonderful customers since we re-opened the shop at Level 2. It’s fantastic to see so many of you in store.
Our new shop hours are:
- Mondays: Closed
- Tuesday to Friday: 9:30 – 4:00
- Saturday: 9:30 – 2:00
We are accepting donations of good quality items at the Hospice Shop at 1134 Eruera Street. If you have large items that you would like collected, please phone us on 07 346-2461 to arrange a time.
Volunteers (Day Stay and Prayer Group)
At Level 1, we are thrilled to be able to resume our Prayer Group and Day Stay programmes which are volunteer led.
Day Stay will resume on Wednesday 24th June. Every Wednesday morning at 10am, patients are invited to Rotorua Community Hospice for morning tea and to meet others. We also offer a pick up and drop off service where possible. If you are a patient or carer, please speak to the Hospice team about joining us for Day Stay.
Prayer Group will begin again on Monday 15th June. Spend time in quiet thought and prayer for the Hospice service, staff, clients and their whanau. The Prayer group meet the 1st & 3rd Monday at 2:00pm at Hospice. Anyone is welcome to attend.
Please note the following events that were planned for 2020 were cancelled during our response to covid-19; Harcourts Dancing for Hospice, Mitre10 Mega Rotorua Ladies Night, BNI Quiz Night, Hike for Hospice – China 2020.
The Rotorua Marathon was postponed until September 26th. We are thrilled that people running for Team Hospice have already contributed around $10,000 towards caring for patients with a life-limiting illness. We’re here to support you with your fundraising and training as you get ready for this new date and help us reach our target of $20,000.
Me mahi tahi tatou mo te oranga o te katoa
We should work together for the wellbeing of everyone
- Ministry of Health for the latest updates
- Funerals and Tangihanga during alert level 4
- Mental Health Foundation – looking after yourself and others during COVID-19
- Rotorua Community Hospice blogs, Facebook and Instagram for updates
- Hospice New Zealand guide for carers – if you’re caring for a loved one with a life-limiting illness, this has some great tips and resources to help you navigate the journey