Hospice and palliative care focuses on quality of life, responding to each patient's physical, emotional and spiritual needs.
Family life is deeply affected when a loved one has an incurable illness, and support for families is also an intrinsic part of hospice care.
Services are provided free of charge- 60% of the funding required to meet the cost of our services comes from te Ministry of Health. The remaining funds come from the generosity of the Rotorua community.
To be the centre of excellence for hospice palliative care for the Rotorua Community.
To provide hope and dignity through exemplary care to patients and their families/whanau in partnership with fellow professionals.
Treaty of Waitangi Statement
Rotorua Hospice acknowledges the Treaty of Waitangi as a foundation document of New Zealand. In recognising the three principles of the Treaty - partnership, protection and participation, we will deliver our services at all levels of the organisation within the spirit of the Treaty
Our Service Values
Excellence - Delivering the best work possible with the available resources provided by competent, skilled, innovative, experienced, educated and cohesive team.
Professionalism - Working with respect, integrity, honesty and accountability in all our actions with each other, with patients, families/whanau, carers, and other practitioners and for our community as a whole.
Trust - In ourselves, in our team and in our community.
- Collaboration - Working in partnership with others using our resources in the most appropriate way in order to provide the best care and the most appropriate service.
Our Care Values
- Care and Compassion - Guiding, supporting and providing care to patients and families coping with life limiting illness, that is both patient centred and family/whanau focused.
- Responsiveness - Efficient equitable patient centred care that meets the needs and expectations of the community we serve.