Accessing Support

Getting referred

A referral is normally made by a person's own GP or hospital doctor. A district nurse may also make a referral. In some circumstances people can also contact the hospice directly.

People are usually referred to their nearest hospice or palliative care service, but in special circumstances out-of-area referrals may be considered.

When referrals are made

People may be referred for hospice care as soon as a diagnosis is made, not just at the very end of life. Once a person's palliative care needs have been met, they may be discharged from the service. However, they can be reassessed at any time after this if their condition changes.

How to refer a patient to Hospice

To make a referral speak to us directly on (07) 343 6591 or complete a referral form below and fax it to (07) 347 8377.


Care is provided free of charge

All services are provided completely free of charge. A contract from the DHB provides Hospice with less than half of the money required to run the services, leaving a net amount of $700,000 dollars to be raised annually.