Accessing Support

Getting referred

A referral is normally made by a person's own GP or hospital doctor. A district nurse may also make a referral. In some circumstances people can also contact the hospice directly.

People are usually referred to their nearest hospice or palliative care service, but in special circumstances out-of-area referrals may be considered.

When referrals are made

People may be referred for hospice care as soon as a diagnosis is made, not just at the very end of life. Once a person's palliative care needs have been met, they may be discharged from the service. However, they can be reassessed at any time after this if their condition changes.

How to refer a patient to Hospice

To make a referral speak to us directly on (07) 343-6591 ext 1 or complete a referral form below and fax it to (07) 347 8377.

 HOSPICE REFERRAL FORM Rotorua and Taupo 13 10 2017 FINAL.pdf

Care is provided free of charge

All services are provided completely free of charge. A contract from the DHB provides Hospice with less than half of the money required to run the services, leaving a net amount of $700,000 dollars to be raised annually.